Privacy Policy

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Last Updated: July 3, 2026

Karla Real Homes LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a lead form, or otherwise interact with our business.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

• Full name

• Email address

• Phone number

• Mailing address or property address

• Property preferences, budget, and timeline

• Any other information you submit through forms, chat, email, or text

Information collected automatically:

• IP address

• Browser type and device information

• Pages visited, time on site, and referring URLs

• Cookies, pixels, and similar tracking technologies (including from Meta/Facebook, Instagram, TikTok, and Google)

Information from third parties:

• Lead information from advertising platforms (Facebook Lead Ads, Instagram, TikTok, Google)

• Public real estate records (MLS, county records)

• CRM and marketing platforms we use to manage client relationships

2. How We Use Your Information

We use your information to:

• Respond to inquiries about buying, selling, leasing, or investing in real estate

• Send you property listings, market updates, and relevant real estate opportunities

• Contact you via phone, email, or SMS regarding your inquiry

• Provide brokerage and real estate consulting services

• Improve our website, marketing, and customer experience

• Comply with legal, tax, and regulatory obligations

• Run targeted advertising on social media and search platforms

3. SMS/Text Messaging Terms & Conditions

By submitting your phone number, you consent to receive calls and text messages from Karla Real Homes LLC regarding real estate services.

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text "STOP." After you send "STOP," we will send an SMS confirming you have been unsubscribed. If you want to join again, sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, reply "HELP" for assistance, or contact us directly at karlarealhomes@gmail.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to and from us. Message frequency may vary. If you have questions about your text plan or data plan, contact your wireless provider.

6. If you have questions regarding privacy, please read our privacy policy at karlarealestate.biz/general-clean.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers (CRM, email marketing, SMS platforms, website hosting, analytics)

• Advertising partners (Meta, TikTok, Google) for retargeting and lead generation

• Brokerage, lenders, title companies, and transaction partners involved in real estate transactions you initiate

• Legal authorities when required by law, subpoena, or to protect our rights

5. Cookies and Tracking Technologies

Our website uses cookies and tracking pixels to:

• Remember your preferences

• Analyze website traffic and performance

• Deliver relevant ads on Facebook, Instagram, TikTok, and Google

• Measure the effectiveness of our marketing

You can disable cookies through your browser settings, but some site features may not work properly.

6. Your Rights and Choices

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing emails (click "unsubscribe" in any email)

• Opt out of SMS messages (reply STOP)

• Opt out of the sale or sharing of personal information (we do not sell personal information)

To exercise these rights, contact us at karlarealhomes@gmail.com.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites (lenders, MLS listings, partner websites). We are not responsible for the privacy practices of those sites. Please review their policies separately.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal information, contact:

Karla Real Homes LLC Email: karlarealhomes@gmail.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend consulting with a licensed attorney to ensure full compliance with federal, state, and local laws applicable to your business.